Marketing Customer Experience Manager

2 days ago


Belgaum, Karnataka, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,12,00,000

About the Role

We are seeking an experienced professional to manage customer relationships, drive growth and achieve revenue targets.

  • Develop and execute strategies to enhance customer satisfaction and retention.
  • Collect and analyze data to inform marketing decisions and optimize performance.
  • Work closely with cross-functional teams to identify opportunities for upselling and cross-selling.
  • Build strong relationships with clients to understand their needs and preferences.
  • Stay up-to-date with industry trends and best practices to ensure our solutions meet evolving customer demands.

Requirements

  • A proven track record of achieving revenue targets and driving business growth.
  • Strong understanding of digital marketing channels, including Google, social media and programmatic buying.
  • Experience with analytics tools such as Omniture, GA, Appsflyer, Kochava etc.
  • Excellent problem-solving skills, with the ability to independently translate high-level goals into actionable plans.
  • A growth mindset, with a focus on continuous learning and improvement.

Benefits

  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.

About You

  • You are a highly motivated and results-driven individual with a passion for delivering exceptional customer experiences.
  • You have a strong understanding of digital marketing principles and are familiar with various analytics tools.
  • You are an effective communicator and collaborator, with the ability to build strong relationships with clients and colleagues.
  • You are committed to ongoing learning and development, with a focus on staying up-to-date with industry trends and best practices.


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