International Client Relationship Manager

6 hours ago

Surat, Gujarat, India beBeeCoordination Full time ₹ 12,00,000 - ₹ 15,00,000
Job Title: Global Client Liaison

We are building a global client engagement and appointment management team to support our international expansion.

As a key member of our team, you will be responsible for managing client relationships, coordinating appointments, and ensuring seamless execution of leadership visits abroad.

Key Responsibilities:
  • Manage and maintain a global client database with updated contacts and engagement history.
  • Schedule and confirm appointments, meetings, and industry visits for leadership during international trips.
  • Act as a primary point of contact for international clients before and after meetings.
  • Ensure smooth preparation of meeting materials, agendas, and presentations.
  • Coordinate with internal teams to support leadership in client-facing interactions.
  • Track and monitor client communications, follow-ups, and next steps.
  • Provide post-visit reports summarizing client feedback, opportunities, and pending actions.
Required Skills & Qualifications:
  • Bachelor's degree in Business, Marketing, Communications, or International Relations.
  • 3–6 years of experience in client engagement, account management, or executive coordination.
  • Strong organizational and time-management skills.
  • Excellent communication skills (verbal, written, and presentation).
  • Comfortable working across different time zones and cultures.
  • Ability to multitask and manage multiple client interactions simultaneously.
  • Experience with CRM tools, scheduling platforms.
  • Flexibility to travel internationally when required.
KPIs (Key Performance Indicators):
  1. Appointment & Meeting Coordination
  • Number of confirmed client/partner appointments per month/visit.
  • % of scheduled meetings that are successfully conducted.
Client Engagement
  • Client response rate to outreach and follow-up (target %).
  • Client satisfaction score/feedback post-meetings.
Follow-up & Relationship Management
  • % of meetings followed up within 48 hours.
  • Number of repeat engagements/continued discussions with clients.
Operational Efficiency
  • Accuracy of client database and appointment calendar.
  • On-time preparation of agendas, briefs, and reports.
Reporting & Insights
  • Quality and timeliness of post-visit engagement reports.
  • Number of new insights or opportunities identified through client interactions.

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