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Hotel Service Manager
3 weeks ago
The Executive Housekeeper plays a pivotal role in maintaining exceptional service standards at upscale hotels. This seasoned hospitality professional is responsible for overseeing the day-to-day operations of the housekeeping department, guiding and directing the team to ensure impeccable cleanliness, hygiene, and comfort for guests.
Key Responsibilities:- Lead the housekeeping team to achieve high-quality standards in guest rooms, public spaces, restaurants, and other areas
- Develop and implement quality service standards for all hotel areas, ensuring consistency and excellence
- Recruit and train new staff members to enhance the housekeeping team's skills and expertise
- Cost management and budgeting skills
- Knowledge of training and sustainability practices
- Understanding of interior design principles and horticulture and landscaping concepts
- Ability to effectively communicate with guests and colleagues through written and verbal communication
- Proficiency in property management software and equipment knowledge
- Opportunities for professional growth and development within the hotel industry
- Collaborative work environment with a dynamic team of hospitality professionals
