
Revenue Cycle Team Member
1 day ago
We are seeking a skilled Claims Resolution Specialist to join our expanding revenue cycle team. As a key member of our team, you will be responsible for making outbound calls to US healthcare insurance companies, resolving outstanding claims, and ensuring timely reimbursement for healthcare providers.
Key Responsibilities
- Make outgoing calls to insurance companies (US Healthcare process) to follow up on pending claims.
- Review denied / underpaid claims and take appropriate action for resolution.
- Understand insurance guidelines, medical billing, and AR workflows.
- Document all interactions accurately in our system.
- Meet daily productivity and quality targets.
- Collaborate with the billing team to achieve revenue cycle goals.
- Meet daily productivity and quality targets.
- Document all interactions accurately in our system.
- Understand insurance guidelines, medical billing, and AR workflows.
- Review denied / underpaid claims and take appropriate action for resolution.
Required Skills & Qualifications
- A degree from any reputable institution (Life Science / Non-Life Science / Commerce).
- 0–3 years of experience in Claims Calling / Medical Billing / RCM (freshers with good communication can apply).
- Strong communication skills in English (verbal & written).
- Knowledge of US healthcare process, CPT/ICD codes, and insurance policies is an advantage.
- Ability to work night shifts (US shifts).
- Knowledge of US healthcare process, CPT/ICD codes, and insurance policies is an advantage.
- Strong communication skills in English (verbal & written).
- 0–3 years of experience in Claims Calling / Medical Billing / RCM (freshers with good communication can apply).
Perks & Benefits
- A competitive salary + performance incentives.
- Training & skill development programs.
- Career growth opportunities in the healthcare BPO industry.
- A friendly and supportive work environment.
- Career growth opportunities in the healthcare BPO industry.
- Training & skill development programs.
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