Employee Conflict Resolution Manager

7 days ago


Vadodara, Gujarat, India beBeeEmpathy Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: HR Employee Relations Specialist

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  • Serve as the primary point of contact for employee concerns, issues, and disputes.

  • Conduct impartial investigations into workplace conflicts, harassment, and misconduct allegations.

  • Guide managers on conflict resolution strategies and disciplinary procedures.

  • Ensure compliance with labor laws and company policies.

  • Maintain accurate records of case resolutions and updates to HR policies.

Required Skills and Qualifications:

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  • 2–3 years of experience in employee relations, preferably in the BPO industry.

  • Strong conflict resolution, mediation, and negotiation skills.

  • Excellent communication, interpersonal, and analytical abilities.

  • High degree of empathy, discretion, and professionalism.

  • Ability to work night shifts to align with U.S. operations.

Benefits:

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  • Drive initiatives that promote a fair, respectful, and compliant workplace culture.

  • Be a trusted voice for employees and contribute to their well-being.

Others:

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  • Avoid biased decision-making and ensure fair treatment of all employees.

  • Partner with the legal team on complex cases.



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