
Employee Conflict Resolution Manager
7 days ago
Job Title: HR Employee Relations Specialist
">Serve as the primary point of contact for employee concerns, issues, and disputes.
Conduct impartial investigations into workplace conflicts, harassment, and misconduct allegations.
Guide managers on conflict resolution strategies and disciplinary procedures.
Ensure compliance with labor laws and company policies.
Maintain accurate records of case resolutions and updates to HR policies.
Required Skills and Qualifications:
">2–3 years of experience in employee relations, preferably in the BPO industry.
Strong conflict resolution, mediation, and negotiation skills.
Excellent communication, interpersonal, and analytical abilities.
High degree of empathy, discretion, and professionalism.
Ability to work night shifts to align with U.S. operations.
Benefits:
">Drive initiatives that promote a fair, respectful, and compliant workplace culture.
Be a trusted voice for employees and contribute to their well-being.
Others:
">Avoid biased decision-making and ensure fair treatment of all employees.
Partner with the legal team on complex cases.
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