Employee Relations Specialist

3 weeks ago

Vadodara, Gujarat, India Office Beacon LLC Full time
Join Our Team as an HR Employee Relations Specialist

Location: Vadodara | Night Shifts (U.S. Client Alignment)

Are you passionate about building a fair, respectful, and compliant workplace?

We're looking for a skilled and empathetic HR Employee Relations Specialist to be the bridge between employees and management in our fast-paced BPO environment.

In this role, you'll be the go-to person for resolving conflicts, guiding managers, and ensuring that our people feel supported while policies and labor laws are upheld. Your impact will directly shape trust, culture, and employee well-being.

What You'll Do

- Serve as the first point of contact for employee grievances, complaints, and disputes
- Conduct fair and impartial investigations into harassment, misconduct, or policy violations
- Guide managers on disciplinary procedures and conflict resolution strategies
- Ensure compliance with company policies and Indian labor laws
- Maintain accurate and confidential case records
- Review and update HR policies related to workplace conduct and relations
- Partner with the legal team on complex employee relations cases
- Drive initiatives that promote fairness, respect, and employee trust

What We're Looking For

- 2–3 years of proven employee relations experience, ideally in the BPO industry
- Strong skills in conflict resolution and mediation
- In-depth understanding of Indian labor laws
- Excellent communication, negotiation, and interpersonal abilities
- High degree of empathy, discretion, and professionalism
- Strong analytical and problem-solving skills
- Willingness to work night shifts to align with U.S. operations

If you're driven to foster a workplace where fairness, respect, and compliance thrive—we'd love to hear from you Apply today and be a trusted voice for our people.

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