Employee Relations Specialist
2 weeks ago
Join Our Team as an HR Employee Relations Specialist
Location: Vadodara | Night Shifts (U.S. Client Alignment)
Are you passionate about building a fair, respectful, and compliant workplace?
We're looking for a skilled and empathetic HR Employee Relations Specialist to be the bridge between employees and management in our fast-paced BPO environment.
In this role, you'll be the go-to person for resolving conflicts, guiding managers, and ensuring that our people feel supported while policies and labor laws are upheld. Your impact will directly shape trust, culture, and employee well-being.
What You'll Do
- Serve as the first point of contact for employee grievances, complaints, and disputes
- Conduct fair and impartial investigations into harassment, misconduct, or policy violations
- Guide managers on disciplinary procedures and conflict resolution strategies
- Ensure compliance with company policies and Indian labor laws
- Maintain accurate and confidential case records
- Review and update HR policies related to workplace conduct and relations
- Partner with the legal team on complex employee relations cases
- Drive initiatives that promote fairness, respect, and employee trust
What We're Looking For
- 2–3 years of proven employee relations experience, ideally in the BPO industry
- Strong skills in conflict resolution and mediation
- In-depth understanding of Indian labor laws
- Excellent communication, negotiation, and interpersonal abilities
- High degree of empathy, discretion, and professionalism
- Strong analytical and problem-solving skills
- Willingness to work night shifts to align with U.S. operations
If you're driven to foster a workplace where fairness, respect, and compliance thrive—we'd love to hear from you Apply today and be a trusted voice for our people.
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