Employee Relations Specialist
2 days ago
Join Our Team as an HR Employee Relations Specialist
Location: Vadodara | Night Shifts (U.S. Client Alignment)
Are you passionate about building a fair, respectful, and compliant workplace?
We're looking for a
skilled and empathetic HR Employee Relations Specialist
to be the bridge between employees and management in our fast-paced
BPO environment
.
In this role, you'll be the go-to person for resolving conflicts, guiding managers, and ensuring that our people feel supported while policies and labor laws are upheld. Your impact will directly shape trust, culture, and employee well-being.
What You'll Do
- Serve as the
first point of contact
for employee grievances, complaints, and disputes - Conduct
fair and impartial investigations
into harassment, misconduct, or policy violations - Guide managers on
disciplinary procedures
and conflict resolution strategies - Ensure compliance with
company policies and Indian labor laws - Maintain accurate and confidential case records
- Review and update HR policies related to workplace conduct and relations
- Partner with the legal team on complex employee relations cases
- Drive initiatives that promote
fairness, respect, and employee trust
What We're Looking For
- 2–3 years of
proven employee relations experience
, ideally in the BPO industry - Strong skills in
conflict resolution and mediation - In-depth understanding of
Indian labor laws - Excellent
communication, negotiation, and interpersonal abilities - High degree of
empathy, discretion, and professionalism - Strong
analytical and problem-solving skills - Willingness to work
night shifts
to align with U.S. operations
If you're driven to foster a workplace where fairness, respect, and compliance thrive—we'd love to hear from you Apply today and be a trusted voice for our people.
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