Employee Relations Specialist

2 days ago

Vadodara, Gujarat, India Office Beacon LLC Full time ₹ 9,00,000 - ₹ 12,00,000 per year


Join Our Team as an HR Employee Relations Specialist

Location: Vadodara | Night Shifts (U.S. Client Alignment)

Are you passionate about building a fair, respectful, and compliant workplace?

We're looking for a
skilled and empathetic HR Employee Relations Specialist
to be the bridge between employees and management in our fast-paced
BPO environment
.

In this role, you'll be the go-to person for resolving conflicts, guiding managers, and ensuring that our people feel supported while policies and labor laws are upheld. Your impact will directly shape trust, culture, and employee well-being.

What You'll Do

  • Serve as the
    first point of contact
    for employee grievances, complaints, and disputes
  • Conduct
    fair and impartial investigations
    into harassment, misconduct, or policy violations
  • Guide managers on
    disciplinary procedures
    and conflict resolution strategies
  • Ensure compliance with
    company policies and Indian labor laws
  • Maintain accurate and confidential case records
  • Review and update HR policies related to workplace conduct and relations
  • Partner with the legal team on complex employee relations cases
  • Drive initiatives that promote
    fairness, respect, and employee trust

What We're Looking For

  • 2–3 years of
    proven employee relations experience
    , ideally in the BPO industry
  • Strong skills in
    conflict resolution and mediation
  • In-depth understanding of
    Indian labor laws
  • Excellent
    communication, negotiation, and interpersonal abilities
  • High degree of
    empathy, discretion, and professionalism
  • Strong
    analytical and problem-solving skills
  • Willingness to work
    night shifts
    to align with U.S. operations

If you're driven to foster a workplace where fairness, respect, and compliance thrive—we'd love to hear from you Apply today and be a trusted voice for our people.

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