
Service Network Expansion Manager
1 week ago
Job Summary:
The Service Network Expansion Manager is responsible for expanding the service network in assigned areas, achieving service targets, and adhering to service standards across all dealer workshops/branches. The role involves product support to manufacturing/R&D teams and interacting with stakeholders.
Key Responsibilities:
- Plan and monitor the achievement of service targets in the area.
- Execute primary service network expansion activities, including dealership management and workshop management.
- Identify service gaps and recommend new dealer workshops/branches.
- Promote the sales of Bajaj Genuine Spares and Bajaj Genuine Oil.
- Provide service support and promote referral sales.
- Handhold dealers for customer retention targets and overall dealership profitability.
- Build capability by providing guidance to dealers, identifying training requirements, and organizing training for dealership manpower.
- Coordinate with dealers on manpower recruitment and execute projects as determined by the RSM/H.O.
Required Skills and Qualifications:
- Essential: Engg-Electrical, Electronics & Computer Science or Electrical and Electronics Engineering degree from a premier institute.
- Desired qualifications: None mentioned.
- Work Experience: Minimum 3 years and maximum 10 years of experience in dealership management, workshop management, total productivity management, and product technical knowledge.
Benefits:
The successful candidate will have the opportunity to work in a dynamic environment, expand the service network, and achieve business goals. The role offers opportunities for growth and development in a challenging and rewarding career path.
Others:
Only candidates who meet the minimum qualifications and requirements will be considered for the position. A background check and reference checks will be conducted prior to employment. The company reserves the right to modify or cancel the job posting at any time without notice.
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