PCS/BESS Technical Support Specialist

16 hours ago


Jaipur, Rajasthan, India beBeeEnergyStorage Full time ₹ 9,00,000 - ₹ 12,00,000
Job Overview

We are seeking a highly motivated and skilled Technical Support Specialist to join our team. The ideal candidate will have excellent technical skills, strong communication abilities, and the ability to work independently in an ambiguous environment.

Key Responsibilities:
  • Provide on-site technical support and remote technical assistance for PCS/BESS products.
  • Troubleshoot complex product issues and guide customers through simple troubleshooting steps.
  • Manage inventory of spare parts and track usage.
  • Maintain strong customer relationships and communicate effectively with clients.
  • Develop a deep understanding of our products and provide training to customers.
Requirements:
  • Proficient in English language as a working standard.
  • Able to plan and act proactively in uncertain situations.
  • Experience in energy storage industry, preferably with central PCS or BESS systems.


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