Technical Field Support Specialist

2 days ago


Alleppey, Kerala, India beBeeFieldSupport Full time ₹ 8,00,000 - ₹ 15,00,000
Technical Field Support Specialist

We're seeking a skilled and resourceful Technical Field Support Specialist to join our team. As a key member of our technical support staff, you will be responsible for ensuring the smooth operation of our products in the field.

This role requires strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional customer service. If you have hands-on experience with technical support, troubleshooting, and preventive maintenance, we'd love to hear from you.

Key Responsibilities:

  • Provide on-site technical support to clients, including equipment installation, maintenance, and repair.
  • Troubleshoot issues in the field, often with limited resources available.
  • Develop and maintain strong relationships with clients to ensure their needs are met and expectations exceeded.

Requirements:

  • Hands-on experience with technical support, troubleshooting, and preventive maintenance.
  • Excellent communication and interpersonal skills.
  • An engineering degree or equivalent experience in a technical field.
  • Comfortable working in a fast-paced environment and adapting to changing priorities.

About Us:

We're a leading provider of innovative solutions to the retail, jewelry, electronics, and banking industries. Our team is dedicated to delivering exceptional results and building long-lasting relationships with our clients.

If you're passionate about delivering outstanding customer service and have a strong background in technical support, we encourage you to apply for this exciting opportunity.



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