Credit Cards Business Lead
17 hours ago
Credit Cards Business Lead
We are seeking an experienced and dynamic individual to lead our Credit Cards business at Paytm. The successful candidate will be responsible for driving the end-to-end process, from credit card lead creation to card activation, and building a high-performing team to support this critical function.
Key Responsibilities:
- Develop and execute a comprehensive strategy for credit card lead generation, conversion, and activation
- Build and lead a team of professionals to support credit cards business, including recruitment, training, and performance management
- Drive process improvements and optimizations to enhance customer experience and business efficiency
- Collaborate with cross-functional teams, including Marketing, Product, and Operations, to ensure alignment and maximum impact
- Analyze market trends, customer behavior, and competitor activity to inform business decisions
- Meet and exceed business targets, including lead volume, conversion rates, and card activation numbers
Requirements:
- Proven experience in leading credit cards or related financial services business
- Strong understanding of credit cards industry, market trends, and customer needs
- Excellent leadership and team management skills, with ability to build and motivate high-performing teams
- Strong analytical and problem-solving skills, with ability to drive process improvements
- Effective communication and collaboration skills, with ability to work across functions and levels
- Results-driven, with a strong track record of meeting and exceeding business targets
Nice to Have:
- Experience with digital payments and fintech industry
- Familiarity with Paytm's products and services
- Knowledge of credit cards regulations and compliance requirements
What We Offer:
- Opportunity to lead a critical business function at a leading fintech company
- Collaborative and dynamic work environment
- Professional growth and development opportunities
- Competitive compensation and benefits package
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