Senior Credit Manager

1 month ago


Hyderabad, Telangana, India Carrier Full time

About the Role

As a Senior Credit Manager at Carrier, you will lead a large team of experienced Credit & Collections professionals, monitoring credit and collections, billing, budget, forecast, and reporting activities. You will define and develop principles and procedures to ensure accurate and timely credit & collections processes.

Key Responsibilities:

    • Evaluate and approve or reject specific credit risk and limits of individual customers based upon internal and external data in compliance with Global Credit Policy.
    • Consult and partner with business and finance leadership through analysis and classification of political, economic, and country risk to determine their potential impact.
    • Conduct customer visits to manage relationships with key and at-risk customers.
    • Liaison with local Legal points of contact, leveraging internal/external lawyers and collection agencies.
    • Own collections and disputes with past dues items > 30 days, per escalation process.
    • Review, approve or reject Credit Analyst order release request based on Global Credit Policy requirements.
    • Work with other organizations such as Customer Service, Sales and "Master Data" to support the AR team to resolve short payments, account reconciliation and other account issues.
  • Responsible for owning and driving quality of Credit processes.

Requirements

  • Set and deliver regional Credit and AR key performance indicators, in alignment with global objectives.
  • Drive process integration and strong relationships with interdependent functions (i.e., Sales/Marketing, Customer Service, AP, GL). Liaison to local Sales and Marketing.
  • Maintain compliance with internal controls and Global Credit Policy.
  • Complete bad debt and dispute reserve analysis and recommendation in compliance with the bad debt, dispute policy and procedure.
  • Contact for Credit Reporting Agencies (Coface / Moody's etc.).
  • Participate and lead global, regional, and functional project work.
  • Conduct regional benchmarking.
  • Lead regional fraud prevention initiatives.
  • Consult with auditors at year end close.

Our Commitment to You

Carrier is committed to creating a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation.


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