Senior Credit Manager
6 days ago
We are seeking a highly skilled Senior Credit Manager to lead our credit and collections team. As a key member of our organization, you will be responsible for monitoring credit and collections, billing, budget, forecast, and reporting activities.
You will define and develop principles and procedures to ensure accurate and timely credit & collections processes. Additionally, you will lead in the development of credit & collections policies, procedures, and controls to achieve continuous improvements to company receivable processes.
Key Responsibilities:- Evaluate and approve or reject specific credit risk and limits of individual customers based upon internal and external data in compliance with Global Credit Policy.
- Consult and partner with business and finance leadership through analysis and classification of political, economic, and country risk to determine their potential impact.
- Conduct customer visits to manage relationships with key and at-risk customers.
- Liaison with local Legal points of contact, leveraging internal/external lawyers and collection agencies.
- Own collections and disputes with past dues items > 30 days, per escalation process.
- Review, approve or reject Credit Analyst order release request based on Global Credit Policy requirements.
- Work with other organizations such as Customer Service, Sales and "Master Data" to support the AR team to resolve short payments, account reconciliation and other account issues.
- Set and deliver regional Credit and AR key performance indicators, in alignment with global objectives.
- Drive process integration and strong relationships with interdependent functions (i.e., Sales/Marketing, Customer Service, AP, GL). Liaison to local Sales and Marketing.
- Maintain compliance with internal controls and Global Credit Policy.
- Complete bad debt and dispute reserve analysis and recommendation in compliance with the bad debt, dispute policy and procedure.
- Contact for Credit Reporting Agencies (Coface / Moody's etc.).
- Participate and lead global, regional, and functional project work.
- Conduct regional benchmarking.
- Lead regional fraud prevention initiatives.
- Consult with auditors at year end close.
Carrier is a global leader in intelligent climate and energy solutions. We are committed to creating solutions that matter for people and our planet for generations to come. Our diverse workforce puts the customer at the center of everything we do.
We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers.
We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
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