Senior Credit Analyst

1 month ago


Hyderabad, Telangana, India UPS Full time

Job Title: Liaison Officer

Job Summary:

We are seeking a highly skilled Liaison Officer to join our team at UPS. The successful candidate will be responsible for analyzing ledgers, providing feedback to the Team Lead/Assistant Supervisor, and ensuring timely submission of invoices to the payable department.

Key Responsibilities:

  • Monthly analysis of ledger and sharing feedback with the Team Lead/Assistant Supervisor for collectable and non-collectable portfolios.
  • Ensuring timely submission of invoices to the payable department to collect payments within credit terms.
  • Regular updating on unaccounted NEFT, UNA, UNI, and other unaccounted transactions.
  • Effective credit verification before activating any account.
  • Advising withdrawals of credit facilities to customers who have exceeded predetermined credit limits.
  • Updating clients on their credit limits and taking appropriate action against defaulters according to the credit policy.
  • Sharing dunning letters with clients regularly for close follow-up.
  • Regular and persistent follow-up on major accounts.
  • Planning, setting, and advising payment collection strategies to Collection Executives for smooth collection of outstanding payments.
  • Sharing TDS Certificates, Balance Confirmation Letters, etc. with management as required.
  • Visiting customers for reconciliation issues.
  • Highlighting cross-functional disputes raised by customers and ensuring follow-up accordingly.
  • Visiting customers as required to understand their concerns and take timely action.
  • Regular visits to 90+ accounts to ensure sufficient pressure is created and they are on top of it.
  • Preparing BAA's for CN's to be issued to customers.
  • Highlighting non-collectable cases to supervisors for legal notice to be sent to customers.
  • Highlighting legal customers to supervisors if payments are still not collected for further follow-up with 3rd-party collection agencies.
  • Providing feedback and required documentation for litigation cases.

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.


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