Senior Credit Manager
4 weeks ago
Job Title: Senior Credit Manager
Job Summary:
We are seeking a highly skilled Senior Credit Manager to lead our credit and collections team. The successful candidate will be responsible for evaluating and approving or rejecting credit risk and limits of individual customers, as well as developing and implementing credit and collections policies and procedures.
Key Responsibilities:
- Evaluate and approve or reject specific credit risk and limits of individual customers based upon internal and external data in compliance with Global Credit Policy
- Consult and partner with business and finance leadership through analysis and classification of political, economic, and country risk to determine their potential impact
- Conduct customer visits to manage relationships with key and at-risk customers
- Liaison with local Legal points of contact, leveraging internal/external lawyers and collection agencies
- Own collections and disputes with past dues items > 30 days, per escalation process
- Review, approve or reject Credit Analyst order release request based on Global Credit Policy requirements
- Work with other organizations such as Customer Service, Sales and "Master Data" to support the AR team to resolve short payments, account reconciliation and other account issues
- Responsible for owning and driving quality of Credit processes.
- Continually review/evaluate and identify process re-engineering opportunities based on gaps in performance
- Actively participate in the leadership of the Global Credit function
- Maintain and lead the development of policies and training documents
- Work on and support IT related projects/topics
- Directly responsible for managing Regional Credit Leads as functional lead of Carrier Business Services organization.
- Talent development, and motivation of personnel
Requirements:
- Set and deliver regional Credit and AR key performance indicators, in alignment with global objectives
- Drive process integration and strong relationships with interdependent functions (i.e., Sales/Marketing, Customer Service, AP, GL). Liaison to local Sales and Marketing.
- Main point of contact for regional Credit business
- Contract approvals (for off-standard payment terms)
- Maintain compliance with internal controls and Global Credit Policy
- Complete bad debt and dispute reserve analysis and recommendation in compliance with the bad debt, dispute policy and procedure
- Contact for Credit Reporting Agencies (Coface / Moody's etc.)
- Identify cost saving and other opportunities for improvement
- Participate and lead global, regional, and functional project work
- Conduct regional benchmarking
- Lead regional fraud prevention initiatives
- Consult with auditors at year end close
About Carrier:
Carrier is a global leader in intelligent climate and energy solutions. We are committed to creating solutions that matter for people and our planet for generations to come. Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers.
Our Commitment to You:
We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
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