International Customer Experience Expert

1 day ago

Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 7,00,000 - ₹ 95,00,000

We are seeking a highly skilled Senior Customer Service Representative to join our dynamic team. This role offers the opportunity to work independently, utilizing your expertise and experience to provide exceptional customer service to clients in Ontario, Canada.

As a Senior Customer Service Representative, you will be responsible for helping clients with their order queries, providing solutions to any issues, and offering the best of our services. Your communication skills must reflect a highly professional manner with an empathetic approach.

The ideal candidate will be a quick-thinking problem solver with the ability to work under pressure. They will be punctual, have great pride in professionalism, and possess excellent customer service skills and communication abilities.

The successful candidate will also have a knack for organization and multitasking in a fast-paced environment. If you have a passion to serve and are looking to grow with a fun and fast-paced team, this could be the perfect opportunity for you.

To be considered for this role, you must have excellent business communications skills in English language for phone, chat, and email support. You will need a laptop/PC, headphone, a smartphone, and a reliable high-speed internet connection and quiet workspace.

You should be well-versed with office tools and software like Microsoft Excel, Word, PDF, etc., and be ready to learn new tools if required. Our recruitment process includes interviews at our India office and Head Quarter (Canada) office, as well as a trial period.

This is a full-time remote position with flexible working hours between 5:30 pm and 9:00 am Monday to Friday, with weekend availability.

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