Strategic Hospitality Operations Director

3 days ago


Bengaluru, Karnataka, India ANSR Global Corporation Full time

Job Summary:

ANSR Global Corporation is seeking a highly skilled Strategic Hospitality Operations Director to oversee the transformation of technical-led operations into hospitality-led operations.

Key Responsibilities:

  • Transform technical-led operations into hospitality-led operations
  • Manage day-to-day facility operations to develop operating efficiencies
  • Organize and oversee all facility activities to ensure a seamless and exceptional member experience
  • Coordinate with various functions, implement efficient processes, and maintain high-quality standards throughout the organization
  • Handle member escalations, enforce regulations, and ensure efficient management of supplies and expenses
  • Liaise with Facility Management teams to ensure seamless operations
  • Manage P&L and profitability for facility operations
  • Ensure strategic goals for hospitality and operations are executed properly
  • Allocate resources as needed
  • Establish standard operating procedures and new ways of working

Requirements:

  • Ability to function independently and communicate effectively with stakeholders
  • Excellent interpersonal skills to handle complex issues
  • Experience in handling projects with diverse stakeholders
  • Strong communication and stakeholder management skills
  • Ability to manage work and deliver results in a dynamic environment
  • Embracing change and challenges in a fast-paced environment

Experience and Skills:

  • 20+ years of experience in hospitality, operations, or related fields, with customer service experience required
  • 15+ years of management experience leading a team of individual contributors
  • Strong project management and business operations experience, especially in the hospitality sector
  • Bachelor's or Master's degree preferred in Operations Management, Hospitality, or other relevant fields

Compensation and Benefits:

The estimated annual salary for this position is $120,000-$180,000, depending on qualifications and experience. ANSR Global Corporation offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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