Senior Customer Engagement Developer

2 days ago


Jaipur, Rajasthan, India beBeeCustomerEngagement Full time ₹ 80,00,000 - ₹ 1,20,00,000

Key Roles and Responsibilities:

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We are seeking a skilled professional to implement and optimize customer engagement campaigns using the Braze platform. This involves working closely with marketing, product, and engineering teams to deliver personalized messaging experiences across email, in-app, push, and SMS channels.

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  • Develop, configure, and maintain campaigns in Braze using Liquid templating and Canvas
  • Integrate Braze with backend systems via REST APIs, Webhooks, and SDKs
  • Implement event tracking, user attributes, and audience segmentation
  • Collaborate with stakeholders to understand campaign requirements and translate them into Braze workflows
  • Troubleshoot and optimize message delivery, personalization, and performance
  • Ensure best practices in user privacy, compliance, and data security
  • Provide technical support and training to internal teams on using Braze, enabling them to leverage the platform effectively
  • Any other Braze-related IT projects and ad hoc IT tasks
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Requirements:

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  • Bachelor's/Master's degree in Computer Science, Mathematics, Economics, Statistics, or a related field
  • 2+ years hands-on experience working with Braze platform
  • Experience working with Braze SDKs (iOS, Android, or Web)
  • Familiarity with Braze Currents and data streaming to external platforms (e.g., Salesforce, Segment)
  • Ability to work independently in a remote, agile environment
  • Excellent communication and documentation skills
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About the Job:

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This is an excellent opportunity for a highly skilled individual to join our team and contribute to delivering exceptional customer experiences.

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