Chief Customer Engagement Strategist

3 days ago

Jaipur, Rajasthan, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title:

Customer Relationship Management Manager

Description:

We are seeking a highly skilled and experienced Customer Relationship Management (CRM) professional to join our team. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to drive growth through data analysis and customer insights.

The CRM Manager will be responsible for analyzing customer data to identify trends and opportunities for growth, managing CRM software to optimize customer interactions, and coordinating with sales and marketing teams to ensure seamless execution of business strategies.

  • Key Responsibilities:
  • Analyze customer data to drive insights and growth
  • Manage CRM software to optimize customer interactions
  • Coordinate with sales and marketing teams for seamless execution
  • Ensure exceptional customer service at every touchpoint

Requirements:

  • Essential Skills:
  • Strong analytical skills for data analysis and insights
  • Excellent communication skills for effective customer interaction and team collaboration
  • Experience in sales and market segmentation
  • Familiarity with CRM platforms, such as WebEngage or MoEngage
  • A bachelor's degree in business administration, marketing, or a related field
Benefits:

Our company offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

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