Customer Care Representative

7 days ago

Chandigarh Mohali, India beBeeCareer Full time ₹ 4,00,000 - ₹ 7,00,000
Job Opportunity in International BPO

We are seeking skilled professionals to join our team of customer care representatives. This is a unique opportunity to work in a dynamic and growing industry, with a focus on providing excellent service to our clients.

The role involves answering calls professionally, providing information about products and services, taking orders, and resolving customer complaints. You will also be responsible for keeping records of customer interactions and transactions.

  • Key responsibilities:
  • Answer calls professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Requirements

To succeed in this role, you will need excellent communication skills, a strong attention to detail, and the ability to work effectively in a team environment. We are looking for candidates who are eager to learn and grow with our company.

  • Required skills and qualifications:
  • Freshers/10+2 clear with good communication are eligible for the job
  • Graduation pursuing candidates can also apply
Benefits

Our company offers a range of benefits to support your career development and personal growth. These include:

  • Handsome salary with incentives
  • Growth opportunities for those who want to work long-term
  • Best salary package
Work Environment

Our office locations are fully air-conditioned and equipped with state-of-the-art infrastructure. We offer a range of facilities, including a cafeteria, gym, ATM, and other amenities within premises. Our offices are located in the centre of town, with good public transport facilities available.

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