Customer Care Representative

13 hours ago

Chandigarh, India Caliber Hunt Full time

Chandigarh, Delhi,, ,, , North Delhi, South Delhi, East Delhi, Central Delhi

We are Looking for a Polite, Professional Call Center Representative to Work Closely with other Team Members to Provide Outstanding Service to Our Customers By Answering Questions, Handling Complaints, and Troubleshooting Problems with Our Products and Services. the Call Center Representative May Handle a High Volume of Inbound or Outbound Calls or Both and Should Seek to Create a Positive Experience for Each Caller. They Will Listen to Clients to Understand the Reason for Their Call, Address all Questions or Complaints, and Provide An Accurate and Efficient Response.
to Be a Successful Call Center Representative, You Should Be Customer-focused, Detail-oriented, and Efficient. You Should Be Polite, Reliable,
- answering or Making Calls to Clients to Learn About and Address Their Needs, Complaints, or other Issues with Products or Services.
- responding Efficiently and Accurately to Callers, Explaining Possible Solutions, and Ensuring that Clients Feel Supported and Valued.
- engaging in Active Listening with Callers, Confirming or Clarifying Information and Diffusing Angry Clients, as Needed.
- building Lasting Relationships with Clients and other Call Center Team Members Based On Trust and Reliability.
- utilizing Software, Databases, Scripts, and Tools Appropriately.
- understanding and Striving to Meet or Exceed Call Center Metrics While Providing Excellent Consistent Customer Service.
- making Sales or Recommendations for Products or Services that May Better Suit Client Needs.
- taking Part in Training and other Learning Opportunities to Expand Knowledge of the Company and Position.

requirements:

- graduation / Graduation in It
- more Education or Experience May Be Preferred.
- exceptional Customer Service, Active Listening, and Verbal and Written Communication Skills, Professional Phone Voice.
- Experience- 0 - 2 Years- Salary- 49 Thousand 9 Hundered 90 9 To 3 Lac P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.Sc, B.Tech/B.E, MD/Medicinae Doctor, Post Graduate Diploma, M.B.A/PGDM- Key Skills- Customer Handling Customer Support Problem SolvingAbout Company

  • Customer Care Representative

    1 week ago

    Chandigarh, Chandigarh, India BJS Home Delivery Full time

    **Customer Care Representative** *** **Experience: 0-2 years (Freshers welcome)** **About the Role**: **Key Responsibilities**: - Handle inbound and outbound customer calls professionally and empathetically - Resolve product or service-related issues promptly and accurately - Maintain detailed records of customer interactions in the CRM system - Follow up...

  • Customer Care Executive

    2 weeks ago

    Chandigarh, India NEXT CARE INC Full time

    **Role Overview**: As a Customer care Executive for our clothing brand, you will be managing all customer queries on website and other social media platforms **Responsibilities**: **Customer Communication**: Customer care executives are responsible for effectively and professionally communicating with customers through various channels, addressing...

  • Customer Service Representative

    6 days ago

    Chandigarh, India Teleperformance Full time

    Greetings for the day! **Teleperformance **is immediately hiring for the role of **Customer Support Executive** **Work Location**: Bestech business towers, Mohali 160066 **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role...

  • Customer Care Executive

    1 week ago

    Chandigarh, Chandigarh, India Mother Sparsh Baby Care private Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Care ExecutiveLocation: ChandigarhJob Type: Full-TimeExperience Level: Entry Level, FresherJob Summary:We are looking for a Customer Care Executive who is passionate about delivering outstanding support and service to our clients. As the first point of contact, you will be responsible for addressing customer inquiries, resolving issues,...

  • Customer Service Representative

    4 days ago

    Chandigarh, India AAIDEOLOGY Full time

    **Customer Service Representative** - Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products - Maintain thorough and accurate customer service records - Keep confidential records and...

  • Customer Care Executive

    2 weeks ago

    Chandigarh, India Nath Outsourcing Solutions Pvt Ltd. Full time

    Protalk Solutions is a subsidiary of Eternity Solutions LLC based in New York. The team comprises skilled professionals with over 15 years of experience in consulting, contact center services, robotics, automation, and AI technology solutions. We specialize in process management and strive to achieve operational excellence throughout the customer life-cycle...

  • Customer Care Executive

    2 weeks ago

    Chandigarh, Chandigarh, India Mother Sparsh Baby Care private Limited Full time

    **Job Title: Customer Care Executive** **Location**:Chandigarh **Job Type**: Full-Time **Experience Level**: Entry Level, Fresher **Job Summary**: We are looking for a Customer Care Executive who is passionate about delivering outstanding support and service to our clients. As the first point of contact, you will be responsible for addressing customer...

  • Customer Care Executive

    1 week ago

    Chandigarh, Chandigarh, India Mother Sparsh Baby Care private Limited Full time

    **Job Title: Customer Care Executive** **Location**:Chandigarh **Job Type**: Full-Time **Experience Level**: Entry Level, Fresher **Job Summary**: We are looking for a Customer Care Executive who is passionate about delivering outstanding support and service to our clients. As the first point of contact, you will be responsible for addressing customer...

  • Customer Care Executive

    2 weeks ago

    Chandigarh, India Simmy placement agency Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Marketing Representative

    2 weeks ago

    Chandigarh, Chandigarh, India Invention Placement Services Full time

    **Description** - We require a marketing representative for children’s skin care products. As a marketing representative, you will play a vital role in promoting our products and building strong relationships with healthcare professionals, hospitals, clinics, and pharmacy outlets and gathering market feedback in Punjab and Chandigarh (Tricity). Prior...