Customer Care Executive

3 hours ago

Chandigarh Chandigarh, India Gourmet House Pvt. Ltd. Full time

**Job Title**: Customer Care Executive

**Location**: Chandigarh-Sector 7-C

**About Us**:
We are a customer-focused company that is passionate about delivering exceptional service and creating lasting relationships. We’re looking for a friendly, dedicated, and professional individual to join our team as a Customer Care Executive. If you love helping people and are passionate about providing excellent service, we’d love for you to be part of our growing team

**Role Overview**:
As a Customer Care Executive, your primary responsibility will be to provide top-notch support to our customers. You will handle customer inquiries, resolve issues, and ensure our customers have the best experience possible. You’ll work closely with various teams to provide timely solutions and maintain a positive brand reputation.

**Responsibilities**:

- Provide accurate information and troubleshoot product or service-related issues.
- Resolve customer complaints or concerns quickly and efficiently, ensuring satisfaction.
- Keep customers informed about the status of their issues or requests.
- Document customer interactions, feedback, and resolutions.
- Collaborate with other departments to resolve complex customer issues.
- Continuously improve your product knowledge to better assist customers.
- Maintain a positive, empathetic, and professional attitude with every customer interaction.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9876705879

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