Customer Care Executive

1 week ago

Chandigarh, India Nath Outsourcing Solutions Pvt Ltd. Full time

Protalk Solutions is a subsidiary of Eternity Solutions LLC based in New York. The team comprises skilled professionals with over 15 years of experience in consulting, contact center services, robotics, automation, and AI technology solutions. We specialize in process management and strive to achieve operational excellence throughout the customer life-cycle journey. With off shore and onshore facilities in India and the USA, Protalk offers a range of services to global organizations. We assure growth to businesses of all sizes with our top-rated assistance.

**Designation**: Customer Care Representative/ Sales Executive

India - Mohali | Full-time (FT)

Shift Timings - Day Shifts |Management Level - Executive

Specialism - BPO

Salary
- Rs. 1,50,000 - Rs. 2,00,000 per year

**Roles and Responsibilities**:
Providing accurate and helpful information to customers.

Troubleshooting and resolving customer issues.

Ensuring customer satisfaction and maintaining high-quality standards.

Working collaboratively with team members to achieve team goals.

**Required Skills**:
Excellent communication skills, both written and verbal.

Ability to quickly and efficiently assimilate process knowledge

Attention to detail and problem-solving skills.

Must be reliable in terms of attendance and timing

**Qualifications Required**:
Both Graduate and undergraduates are eligible

**Job Types**: Full-time, Permanent

**Salary**: ₹10,805.72 - ₹16,546.10 per month

Schedule:

- Night shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Chandigarh, Chandigarh (required)

Ability to Relocate:

- Chandigarh, Chandigarh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9803030382

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