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Customer Care Executive
3 weeks ago
**Job Title: Customer Care Executive**
**Location: Chandigarh - Chandigarh**
**Shift: Rotational (including evenings, weekends, and holidays)**
**Weekly Offs: 2 per week**
**Monthly Salary: ₹20,100 + Night Shift Allowance (Up to ₹3,000)**
**Total Monthly Pay (Before Deductions): ₹23,100**
Job Summary:
We’re hiring customer care executives for our US inbound voice process, which focuses on sales and upselling. You’ll handle incoming calls from US customers, provide support, and promote products/services to drive revenue.
**Key Responsibilities**:
- Answer inbound calls and resolve customer queries
- Promote products and upsell during interactions
- Handle objections professionally and close sales
- Update call details in CRM
- Meet individual and team sales targets
**Requirements**:
- Strong English communication (verbal & written)
- Experience in customer service/sales preferred
- Good multitasking and negotiation skills
- Comfortable with rotational shifts
- Basic computer and CRM knowledge
Pay: ₹20,000.00 - ₹23,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Language**:
- English (required)
**Location**:
- Chandigarh, Chandigarh (required)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 6370721310
