Customer Service Representative

1 week ago

Chandigarh, India AAIDEOLOGY Full time

**Customer Service Representative**
- Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products
- Maintain thorough and accurate customer service records
- Keep confidential records and financial information private and secure
- Learn how to use database systems and technology to deliver great customer care
- Work as part of the sales team to drive positive company sales results
- Help customers register online and process their orders
- Check product availability for customer orders and order or restock items if necessary to satisfy the customer
- Assist financial department with customers on security checks, accounting enquiries or flagged accounting issues raised by the customer

**Job Type**: Regular / Permanent

**Salary**: ₹20,401.26 - ₹27,690.56 per month

**Benefits**:

- Provident Fund

Schedule:

- Flexible shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Speak with the employer**
+91 9870856840

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