High-Tech Printer Support Specialist

1 day ago

Rajkot, Gujarat, India beBeeServiceTechnician Full time ₹ 8,00,000 - ₹ 10,00,000

Job Summary

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We are seeking a skilled Service Technician with 2 years of experience to provide high-quality support for computer systems and large format printing solutions.

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  • Install, configure, and maintain Epson Large Format Printers (Technical, Textile, Photo) at customer locations.">
  • Provide on-site troubleshooting, repair, and maintenance of large format printers and computer systems (hardware and software).">
  • Diagnose printer faults, perform preventive maintenance, and resolve technical issues related to printing systems and peripherals.">
  • Troubleshoot and repair computer hardware, software, networking issues for business customers.">
  • Perform calibration, alignment, and test prints to ensure optimal printer performance.">
  • Maintain detailed service reports after each service visit, including issue diagnosis, resolution, and parts used.">
  • Coordinate with technical support teams and Epson service engineers for complex troubleshooting.">
  • Manage spare parts inventory and request replacements when needed.">
  • Provide technical guidance and training to customers on proper usage and maintenance of printers and computer systems.">
  • Ensure timely service response and achieve defined service KPIs.">
  • Support customer escalations and follow up to ensure issue resolution and customer satisfaction.">
  • Stay updated on new printer models, software updates, and technical service procedures.
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Required Skills and Qualifications

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  • Bachelor's Degree in Electronics, Mechanical, Computer Science, or related fields is preferred.">
  • Minimum 2 years of experience in service and maintenance of computers, printers, or large technical equipment.">
  • Knowledge of large format printers (Epson preferred) or computer systems troubleshooting is a strong advantage.">
  • Good understanding of networking, computer hardware, operating systems, and printer drivers.">
  • Strong problem-solving skills with the ability to work independently in the field.">
  • Willingness to travel frequently within Coimbatore & Tirupur region.">
  • Good communication and customer service orientation.
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Benefits

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  • Work with cutting-edge Epson large format printer technologies.">
  • Hands-on experience with computer systems and high-end industrial equipment.">
  • Opportunity to grow into advanced technical support and service management roles.
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Others

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Please send your resume to info@usamcadsoft.in. For any details call @ 93822 49434.

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