Savvy Print Environment Manager

6 days ago

Rajkot, Gujarat, India beBeePrinterSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000
Print Support Specialist

We are seeking a skilled Print Support Specialist to manage and maintain our print environment.

  • Responsibilities include:
  • Managing and working on printers, print servers, configurations, installations, validations, and troubleshooting issues.
  • Knowledge of printers, plotters, and printing from a Mainframe.
  • Mainframe > VPS > VPSX.
  • OCR - documents from Mainframe - hold the queue in Mainframe and release to fix print issues.
  • Software installation and upgrades activities.
  • Badge Authentication and badge issues.
  • Printer troubleshooting issues like driver installation, mapping of printers, print queues, and new printer requests.
  • How to handle hardware issues related to printers.
  • Managing print services on the server.
  • Patching activities on print servers and validations.
  • Leading vendor calls.
  • Health checks, weekly highlights, and monthly reports.
  • Handling p1, p2 tickets and handling MI's.
  • RCA.
  • Creating and reviewing SOPs.
  • Monitor and manage enterprise print services using OMPlus and LRS VPSX for print job routing, auditing, and failover.
Required Skills and Qualifications

The ideal candidate will possess the following skills and qualifications:

  • OMPlus - for centralized job control and monitoring.
  • LRS VPSX – for output management and delivery.
  • HP Web Jetadmin - for Device discovery, configuration, and firmware updates.
  • Troubleshoot and resolve user print issues – including print errors, Print queue issues, new printer requests and connectivity problems.
  • Manage print drivers and firmware upgrades.
  • OS knowledge (Windows Server/Unix server).
Benefits

As a member of our team, you can expect:

  • Opportunities for career growth and continuous learning.
  • Work with cutting-edge technologies to shape the future of IT solutions.
  • Join a dynamic and innovative team with a global presence.
Why AVASO Technology?

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We deliver cutting-edge technology solutions to our clients worldwide. The ideal candidate will be responsible for managing and working on printers, print servers, configurations, installations, validations, and troubleshooting issues.

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