Business Operations Director
2 weeks ago
Join R1 RCM, a leading provider of revenue cycle management (RCM) solutions for healthcare providers. We're looking for a highly skilled Associate Operations Manager to lead our cash posting team.
About the RoleWe offer a competitive salary of $85,000 per annum, along with opportunities for career growth and professional development.
Job DescriptionAs an Associate Operations Manager at R1 RCM, you will be responsible for overseeing the performance and people management aspects of our cash posting team. Your primary responsibilities will include:
- Operational Service Delivery – Ensuring SLA metrics and KPIs are met
- Financials – Identifying and addressing revenue leakages
- Process Improvement initiatives – Implementing Lean Six Sigma methodology to optimize processes
You will also be expected to handle a team of 15 to 20 FTEs, review their performance, and recommend improvement plans where necessary. Additionally, you will be responsible for creating and maintaining daily operational scorecards, generating and distributing management reports, and performing data analysis.
You must have a thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review. A strong ability to analyze raw data, draw conclusions, and develop actionable recommendations is essential. Proficiency in MS Excel is also required.
R1 RCM offers a dynamic work environment with opportunities for career growth and professional development. If you are a motivated and results-driven individual with excellent analytical and problem-solving skills, we encourage you to apply for this exciting opportunity.
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