Strategic Operations Director
1 month ago
We are seeking a highly skilled and experienced Strategic Operations Director to join our team at Alight. As a key member of our leadership team, you will be responsible for delivering exceptional service to our customers and driving business growth through strategic operations.
About the RoleThe Strategic Operations Director will lead a team of professionals in managing day-to-day operations, ensuring seamless execution of business processes, and driving continuous improvement. You will work closely with cross-functional teams to develop and implement strategies that align with our company goals.
Key Responsibilities- Lead and manage a team of operations professionals to deliver high-quality results
- Develop and implement operational strategies to drive business growth and improve customer satisfaction
- Collaborate with cross-functional teams to identify areas for process improvement and implement changes
- Ensure compliance with regulatory requirements and industry standards
- Maintain accurate records and reports to track performance metrics
To be successful in this role, you will need:
- At least 12-18 years of experience in operations management, preferably in the outsourcing industry
- Strong leadership skills and ability to motivate and manage a team
- Excellent analytical and problem-solving skills, with the ability to think strategically
- Effective communication and interpersonal skills, with the ability to build strong relationships with stakeholders
- A bachelor's degree in Business Administration or a related field
We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. We also offer opportunities for professional development and career advancement.
Work EnvironmentThis is a full-time position, working 6:30 PM - 3:30 AM shifts. You will be based in our office location and will be required to work independently and as part of a team.
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