
Technical Support Specialist
2 weeks ago
We are seeking a highly skilled Support Engineer to join our team. As a Support Engineer, you will be the first point of contact for IT support via email, phone, or ticketing system.
Your primary responsibilities will include:
- Providing basic troubleshooting for Microsoft 365 apps (Outlook, Teams, SharePoint, OneDrive).
- Supporting desktop environments: Windows OS, device setup, drivers, and peripheral support.
- Assisting with user account management in Azure AD / Office 365 (password resets, license assignment, MFA setup).
- Escalating complex issues to L2 engineers while documenting troubleshooting steps.
- Maintaining accurate logs of issues and solutions in the ticketing system.
You will also provide end-user guidance on IT policies, best practices, and security awareness.
Required Skills & Qualifications:
- Basic knowledge of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).
- Familiarity with Windows 10/11, desktop/laptop hardware, and network fundamentals (TCP/IP, DNS, VPN).
- Office365 admin portal, Exchange online, Teams, SharePoint, Azure (must have).
- Strong communication and problem-solving skills.
- Ability to work in a team environment and provide excellent customer service.
What We Offer:
We offer a competitive compensation package and opportunities for growth and development.
-
Technical Support Specialist
2 weeks ago
Thrissur, Kerala, India beBeeSupport Full time ₹ 20,00,000 - ₹ 25,00,000Job Title:"Technical Support Specialist"">Company Overview:"We are a leading provider of innovative solutions in the mobile technology space. Our expertise spans digital advertising campaigns, user acquisition, and mobile payments.",">Job Description:"As a Technical Support Specialist, you will be responsible for delivering exceptional technical support and...
-
Technical Support Specialist
2 weeks ago
Thrissur, Kerala, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Logging IT issues through various channels and tracking...
-
IT Technical Support Specialist
2 weeks ago
Thrissur, Kerala, India beBeetechnical Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking an experienced IT professional to join our 24x7 NOC, SOC, and Help Desk division as a Technical Support Specialist.The ideal candidate will be skilled in troubleshooting, configuring, and maintaining various devices across Windows, Mac, and cloud environments for multiple clients and their end-users.You will provide exceptional technical...
-
IT Technical Support Professional
2 weeks ago
Thrissur, Kerala, India beBeeTroubleshooting Full time ₹ 6,00,000 - ₹ 12,00,000Job OverviewWe are seeking a full-time Technical Support Specialist to provide exceptional technical support and troubleshooting assistance to clients remotely.Key Responsibilities:Responding to technical queries and diagnosing issues effectivelyProviding timely solutions to complex problems with high customer satisfactionDocumenting technical issues and...
-
Expert Technical Support Specialist
2 weeks ago
Thrissur, Kerala, India beBeeTechnical Full time US$ 70,000 - US$ 95,000Job OverviewWe are seeking a Technical Support Specialist to provide technical assistance to our internal and external stakeholders. As a key member of our support team, you will be responsible for troubleshooting software issues, collaborating with the development department, and ensuring timely resolutions for customers.Key Responsibilities:Provide...
-
Technical Support Specialist
2 weeks ago
Thrissur, Kerala, India beBeeDesktop Full time ₹ 8,00,000 - ₹ 10,00,000At our organization, we're dedicated to delivering cutting-edge IT solutions for businesses across India. Our team excels at blending innovative technology with deep business insights to drive seamless implementations and ongoing support.Job Description:We're seeking a skilled professional to join our Pune-based team. As a key member of our IT department,...
-
Exceptional Technical Support Expert
2 weeks ago
Thrissur, Kerala, India beBeeTechnology Full time ₹ 9,00,000 - ₹ 12,00,000Job RoleWe are seeking a skilled Technical Support Specialist to provide timely and effective support for our on-prem and cloud applications.Key Responsibilities:Provide first- and second-level technical support for application and system issues.Monitor the performance of our applications and respond to critical alerts.Troubleshoot complex technical issues,...
-
Technical Support Specialist
2 weeks ago
Thrissur, Kerala, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 18,00,000Key Skills for a Technical Support RoleWe are looking for professionals with strong technical support skills who can provide exceptional customer service to our clients.Excellent communication and interpersonal skills to effectively interact with customers via phone, email, or in person.Ability to work collaboratively with colleagues in a team...
-
Technical Support Specialist
2 weeks ago
Thrissur, Kerala, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000Job Opportunity:A technical support professional will be responsible for providing end-to-end assistance to users facing issues with technology, software, or services.This role will involve receiving incoming calls, chats, emails and tickets to provide technical and general support resolution to the end user.The successful candidate will have excellent...
-
Thrissur, Kerala, India beBeeTechnical Full time ₹ 5 - ₹ 8Are you passionate about technology and solving customer challenges?We are seeking skilled Technical Support Specialists to assist customers with subscription management, payment issues, refunds, and token redemption.Mandatory Requirements:Hands-on experience in Microsoft Product Support and Windows Support is essential.Able to work in rotational shifts,...