IT Technical Support Professional

10 hours ago


Thrissur, Kerala, India beBeeTroubleshooting Full time ₹ 6,00,000 - ₹ 12,00,000
Job Overview

We are seeking a full-time Technical Support Specialist to provide exceptional technical support and troubleshooting assistance to clients remotely.

Key Responsibilities:
  • Responding to technical queries and diagnosing issues effectively
  • Providing timely solutions to complex problems with high customer satisfaction
  • Documenting technical issues and resolutions
  • Contributing to knowledge bases for improved product performance
  • Collaborating with other teams to enhance product functionality
Requirements:
  • Technical support and analytical skills for resolving technical issues
  • Excellent communication and interpersonal skills for client interactions
  • Ability to work independently and collaboratively in a remote environment
  • Bachelor's degree in IT, Computer Science, or related field preferred
  • Experience with AI and cloud solutions is highly desirable

Ideal candidate has strong analytical skills, excellent communication skills, and experience working with AI and cloud solutions.



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