Technical Support Specialist

9 hours ago

Thrissur, Kerala, India beBeeSupport Full time ₹ 5,00,000 - ₹ 10,00,000

Job Title: Technical Support Professional

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We are seeking a skilled and dynamic individual to fill the role of technical support specialist.

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Key Responsibilities:

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  1. ", "
  2. Provide technical assistance via phone, email or chat for global clients.", "
  3. Handle basic technical calls related to telecom, VoIP, networking, communications, hardware and software.", "
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Required Competencies:

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  • ", "
  • Basic knowledge of computer networks.", "
  • Intermediate level understanding of computers (hardware and software).", "
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Technical Skills:

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  • ", "
  • Knowledge of operating systems (Windows, Mac, Android, iOS).", "
  • Understanding of computer hardware and software.", "
  • Networking fundamentals.", "
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Requirements:

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  • ", "
  • Undergraduate degree in any field.", "
  • Fresher or experienced candidate can apply (BPO industry experience preferred).", "
  • Excellent verbal and written English communication skills.", "
  • Ability to work night shifts and rotational shifts.", "
  • Good computer skills (MS Office, email, CRM tools).", "
  • Ability to handle pressure and multitask effectively.", "
  • Customer-focused with a problem-solving attitude.", "

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