Business Development Manager

Senior Regional Business Development Manager

The Senior Regional Business Development Manager is a highly influential role responsible for driving comprehensive business growth, operational excellence and team development across a cluster of retail outlets within a designated region.

This strategic position demands a blend of visionary planning, hands-on execution and strong leadership skills to achieve ambitious sales and profitability targets.

The ideal candidate will possess a proven track record in managing store-level P&Ls, driving financial results and leading change management initiatives.

Key Responsibilities include:

• P&L Management: Maximize the profitability of assigned stores by closely working with the business team to hit revenue and cost targets. Drive in-store sales through enhanced customer engagement while strategically managing operational costs.
• Change Management Leadership: Spearhead and implement business strategic initiatives and change programs within the area, ensuring smooth transitions and team adoption of new processes, technologies and customer engagement strategies related to holistic health approaches.
• Employee Retention & Development: Recruit, develop, motivate and retain high-performing store teams. Foster a positive, collaborative and engaging work environment that encourages growth and reduces attrition, with a focus on deep product and solution knowledge.
• Customer Experience & Retention: Ensure delivery of an unparalleled customer experience across all stores, focusing on educating customers about personalized plans, driving strong customer engagement and retention that translates into increased online sales and brand advocacy.
• Performance Reporting & Insights: Analyze key performance indicators (KPIs) and operational data for the area, generating comprehensive reports and providing actionable insights and recommendations to the business team.
• SOP Adherence & Operational Excellence: Ensure strict adherence to Standard Operating Procedures (SOPs) provided by the business team, maintaining consistent brand standards, visual merchandising guidelines and operational efficiency that reflect Traya's scientific and holistic approach.
• Strategic Collaboration: Work closely with the business team to implement national strategies at a local level, providing valuable market feedback and contributing to the continuous evolution of the retail model for personalized health solutions.

The ideal candidate will possess the following skills and qualifications:

• Bachelor's degree in Business Administration, Retail Management, Marketing or a related field (preferred). A background in wellness, healthcare or integrated solutions is a plus.
• 7-8 years of experience with Bachelor's Degree or 2-3 years of experience with Master's Degree from Tier 1/Tier 2 MBA college.
• Proven track record in managing Store level P&L and driving financial results.
• Demonstrated experience in leading and successfully implementing change management initiatives.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Exceptional leadership, team-building and interpersonal communication skills.
• Ability to inspire, motivate and develop a high-performing team, with an emphasis on customer education and personalized solutions.
• Strong organizational skills and attention to detail, with a commitment to operational excellence.
• Proficiency in retail management software and reporting tools.
• Willingness to travel regularly within the assigned area.

The company offers a competitive compensation package, including:

• A base salary commensurate with experience.
• A bonus structure tied to individual and team performance.
• A comprehensive benefits package, including medical, dental and vision insurance.
• A 401(k) plan with company match.
• A generous paid time off policy.