Customer Success Lead

About SpyneAt Spyne, we are transforming how cars are marketed and sold with cutting-edge Generative AI. What started as a bold idea—using AI-powered visuals to help auto dealers sell faster online—has now evolved into a full-fledged, AI-first automotive retail ecosystem.Backed by $16M in Series Afunding from Accel, Vertex Ventures, and other top...

About Us We operate and scale high-growth D2C brands across India. Our customer experience function is a key business driver — across WhatsApp, calls, email, and automation. We're looking for a Customer Success Team Lead to build and lead a customer experience team that is fast, data-driven, and proactive in driving both satisfaction and sales. What You'll...

Customer Success RoleWe are seeking a highly motivated and experienced Customer Success professional to lead our customer success function in Gurugram.The ideal candidate will be responsible for managing the customer success function, working closely with sales and technical teams to manage expectations and align customer needs with implemented solutions.Key...

Responsibilities:Responsible for the day-to-day supervision of a group of agents.Work monitoring as per organization policy.Regularly impart effective coaching to direct reports, ensuring consistent high-performance delivery.Identify performance-related issues, develop an action plan for improvement and implement corrective actions.Ensure service delivered...

The AD - Customer Success will primarily focus on driving customer satisfaction and achieving the company s strategic objectives The role involves managing a team to ensure effective customer service and relationships The position will be responsible to plan deliver on business KPIs Monthly Revenue Retention Rate Upsell Revenue Cross Sell Revenue ...

Job Overview">">At the heart of our organization, we have a dedicated team responsible for ensuring the long-term success of our clients.">">About This Role">">We are seeking an exceptional Customer Success Strategist to join our ranks. In this role, you will play a pivotal part in driving customer retention, upselling, and renewals while reducing churn...

Customer Success ExecutiveLocation: Gurugram, HaryanaEmployment Type: Full-timeIndustry: SaaS, HRTech, HRMSAbout WoCoWoCo (Work Companion) is a leading HRTech SaaS company that automates HR and Payroll processes for SMBs and mid-market companies. With approximately 30,000 end users across 150+ organizations, we're on a mission to support businesses and their...

About the Role: This position is an opportunity to drive customer success and lead high-value client relationships. The successful candidate will own and drive customer success strategies, ensuring long-term retention and growth. Key Responsibilities Lead high-value client relationships, delivering an exceptional B2B experience. Oversee seamless onboarding...

This role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 6-12 LPA)Min Experience: 2 yearsLocation: Gurgaon, New DelhiJobType: full-timeWe are seeking a dynamic and analytical Customer Success Manager to join our team. This is a full-time, on-site role that will play a key part in strengthening customer relationships and ensuring seamless...

Job DescriptionKey Deliverables- Increase RMS through upselling, cross-selling, and churn management- Manage customer lifecycle across Data, Voice, and Cloud portfolios- Identify customer needs and align solutions based on infra and growth plans- Provide competition insights and support product penetration strategyRole Responsibilities- Collaborate with...