Global Technical Support Specialist

3 weeks ago


Hyderabad, Telangana, India Miltenyi Biotec Full time

Job Title: Global Technical Support Specialist


Job Description:


We are looking for a skilled Global Technical Support Specialist to join our team at Miltenyi Biotec. The successful candidate will be responsible for providing expert technical support to our global customers in the field of cell biology.


Key Responsibilities:



  1. Technical Support: Provide exceptional technical support to our customers, answering their inquiries and resolving technical issues related to cell biology.
  2. Product Training: Develop and deliver training courses on our products to customers and internal teams, ensuring they have the necessary skills to use our products effectively.
  3. Knowledge Database: Contribute to and manage our knowledge database, ensuring that it is up-to-date and accurate.
  4. Project Development: Participate in the development of new processes and systems to improve our products and services.
  5. Global Support: Provide support to our customers globally, including remote troubleshooting and training.

Qualifications:


Our ideal candidate will have a degree in a natural science, such as biology, biotechnology, or medicine, and experience in cell biology or a related field. They will also have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.



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