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Global Technical Support Specialist

1 month ago

Hyderabad, Telangana, India Miltenyi Biotec Full time

Company Overview

Miltenyi Biotec Korea Co., Ltd. is a subsidiary of the globally recognized biotechnology company, Miltenyi Biotec B.V. & Co. KG. With its headquarters in Germany, the company has established a strong presence in South Korea, offering a wide range of products and services for biomedical research and advanced cell and gene therapy.

Job Responsibilities

  • Provide technical support to customers, answering inquiries and troubleshooting technical issues.
  • Assist in product training, maintaining certification as a certified trainer, and developing training courses.
  • Contribute to the knowledge database, reviewing and approving entries created by others.
  • Participate in project development for new processes, systems, and organization.
  • Offer support and training to employees and external customers globally.
  • Work a 5-day week with regular working hours of 8 hours a day, with occasional flexible working hours as agreed.

Qualifications

  • Bachelor's degree in a natural science, engineering, or a comparable scientific field.
  • Experience in various biological fields, including cell biology, immunology, hematology, neurology, or stem cells.
  • Familiarity with flow cytometry, cell culture, functional assays, transfusion medicine, or cell processing.