Senior Technical Support Specialist

4 weeks ago


Hyderabad, Telangana, India Zeta Global Full time

Job Title: Technical Support Specialist

Job Summary:

Zeta Global is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and internal business functions.

Key Responsibilities:

  • Provide technical support to clients and internal teams
  • lead technical support teams
  • Experience in 24/7 environment providing technical support
  • Strong problem-solving and debugging skills
  • Excellent communication and interpersonal skills
  • Flexible in working outside of core business hours
  • Experienced in Problem and Incident Management

Required Skills:

  • Strong knowledge of MySQL/Oracle database
  • Good knowledge of Shell Scripting
  • Good knowledge of Linux Operating System
  • Web technologies & Networking Basics
  • Apache, Tomcat, Web services, DNS, DHCP, WWW, ROUTER, IP Classes, Firewall

Preferred Skills:

  • Linux Certification (RHCSA and RHCE)
  • DB certification

About Zeta Global:

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. We combine the industry's 3rd largest proprietary data set with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.



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