Senior Customer Retention Specialist

Job Title: Customer Retention SpecialistWe are seeking a proactive customer retention professional to manage customer interactions, encourage subscription purchases, and resolve outstanding overages in a dynamic technology environment.

Customer Retention Specialist Job DescriptionJob Summary:We are seeking a skilled Customer Retention Specialist to join our team. In this role, you will be responsible for developing and implementing multi-channel retention strategies to engage customers across various touchpoints.

Job Title: Customer Retention Specialist">We are seeking a skilled Customer Retention Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and executing strategies to improve customer retention and drive business growth.">The ideal candidate will have prior experience in a CRM/marketing automation...

About this role:This Customer Retention Specialist will be the primary point of contact for our customers, ensuring they derive maximum value from our products and services.Key Responsibilities:Build and maintain strong relationships with assigned customers, acting as their trusted advisor.Onboard new customers and ensure a smooth transition from sales to...

Customer Retention SpecialistThe Customer Retention Manager will spearhead efforts to engage and retain existing customers, driving retention metrics and managing end-to-end customer lifecycle journey through various Engagement and Retention strategies across customer cohorts.Develop a comprehensive customer engagement strategy to drive the end-to-end...

Job Overview:MNP Retention Process SpecialistWe are seeking a skilled professional to lead our MNP retention process. The ideal candidate will have experience in benchmarking processes, designing national flows, and identifying early warning signals.Key Accountabilities / Key Result AreasBenchmark MNP processes with competition to ensure best practices are...

Customer Retention Strategist Job DescriptionAs a key member of our team, you will be responsible for developing and overseeing the customer retention roadmap, aligned with business objectives to enhance customer loyalty and repeat business.Key responsibilities include:Designing and implementing omnichannel campaigns using leading platforms to maximize...

We are looking for a skilled Assistant Manager to strengthen our relationship with loyal customers. This role will focus on customer lifecycle management, personalization, loyalty, and repeat purchase growth across digital channels.Key ResponsibilitiesDesign and execute customer retention journeys: onboarding, engagement, repeat, cross-sell, win-back, and...

About the Position:We are seeking an experienced Lifecycle Marketing Manager with expertise in customer journey management to drive engagement, retention, and loyalty for our B2C app business.Owning the end-to-end customer journey strategy, from onboarding through retention, engagement, and reactivation.Planning, designing, and executing multi-channel...

As a seasoned CRM Marketing Lead, you will be responsible for owning and optimizing customer lifecycle communications across multiple channels.This includes Web Push Notifications, App Push Notifications, Email Marketing, SMS Marketing, and WhatsApp Marketing.The ideal candidate will have a proven track record in CRM strategy execution, marketing automation,...