Customer Retention Specialist

Job Title: Customer Retention SpecialistWe are seeking a proactive customer retention professional to manage customer interactions, encourage subscription purchases, and resolve outstanding overages in a dynamic technology environment.

Job Overview:We are seeking a seasoned professional to spearhead our customer retention efforts. As a Retention Marketing Specialist, you will be responsible for developing and executing multi-channel retention strategies that engage customers across various touchpoints.Key Responsibilities:Customer Retention Strategy: Assist in creating and implementing...

Customer Retention SpecialistThis role involves developing and executing customer retention strategies across various touchpoints to drive engagement. You will assist in creating compelling content for email campaigns, marketing automation, and campaign management.About This RoleWe are seeking a strategic thinker with a passion for retention marketing and...

About this role:This Customer Retention Specialist will be the primary point of contact for our customers, ensuring they derive maximum value from our products and services.Key Responsibilities:Build and maintain strong relationships with assigned customers, acting as their trusted advisor.Onboard new customers and ensure a smooth transition from sales to...

Customer Retention SpecialistThe Customer Retention Manager will spearhead efforts to engage and retain existing customers, driving retention metrics and managing end-to-end customer lifecycle journey through various Engagement and Retention strategies across customer cohorts.Develop a comprehensive customer engagement strategy to drive the end-to-end...

Job Overview:MNP Retention Process SpecialistWe are seeking a skilled professional to lead our MNP retention process. The ideal candidate will have experience in benchmarking processes, designing national flows, and identifying early warning signals.Key Accountabilities / Key Result AreasBenchmark MNP processes with competition to ensure best practices are...

Customer Retention Strategist Job DescriptionAs a key member of our team, you will be responsible for developing and overseeing the customer retention roadmap, aligned with business objectives to enhance customer loyalty and repeat business.Key responsibilities include:Designing and implementing omnichannel campaigns using leading platforms to maximize...

We are looking for a skilled Assistant Manager to strengthen our relationship with loyal customers. This role will focus on customer lifecycle management, personalization, loyalty, and repeat purchase growth across digital channels.Key ResponsibilitiesDesign and execute customer retention journeys: onboarding, engagement, repeat, cross-sell, win-back, and...

As a seasoned CRM Marketing Lead, you will be responsible for owning and optimizing customer lifecycle communications across multiple channels.This includes Web Push Notifications, App Push Notifications, Email Marketing, SMS Marketing, and WhatsApp Marketing.The ideal candidate will have a proven track record in CRM strategy execution, marketing automation,...

Customer Retention ManagerWe are seeking a seasoned Customer Retention Manager to lead our efforts in engaging and retaining existing customers, while driving substitution for medicines and optimizing customer journeys.The ideal candidate will have a proven track record of creating mobile/web application journeys & campaigns on tools like MoEngage,...