Mumbai Club Front Desk Professional
1 day ago
We are seeking a highly motivated and friendly Club Receptionist to join our team in Mumbai.
About the RoleThis is an exciting opportunity for someone who enjoys working in a fast-paced hospitality environment. As a Club Receptionist, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring seamless guest experiences.
You will work closely with our members and guests, responding to their inquiries, resolving any issues that may arise, and maintaining a positive and welcoming atmosphere at all times.
This role requires strong communication skills, attention to detail, and the ability to multitask effectively.
Responsibilities- Greet and welcome guests warmly at all times
- Respond to calls, emails, and messages from guests and members
- Manage front desk operations, including receiving reservations, handling deliveries, and keeping track of inventory
- Maintain accurate records and reports as required
- Assist with special events and functions as needed
To succeed in this role, you should have:
- A positive attitude and excellent communication skills
- Experience working in a hospitality or customer-facing environment
- Strong problem-solving skills and attention to detail
- The ability to work effectively in a fast-paced environment
- A passion for delivering exceptional customer service
Soho House offers a competitive salary package, which includes:
- An estimated salary of ₹500,000 - ₹700,000 per annum
- Comprehensive health insurance
- Discounts on food, drinks, and other services
- Ongoing training and development opportunities
- A fun and dynamic work environment
We are proud to offer a range of benefits and perks to our team members, including:
- Friends Membership
- Two week-offs per week
- 100% of service charges distributed among team members
- Discounts on Food, wine-spirits & rooms
- Discounts on all Cowshed products (up to 50%)
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate
- Continuous training to develop yourself personally and professionally
- Local Pension plan and Health Scheme
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