Front Desk Team Member

2 days ago


Delhi, Delhi, India Accor Full time
Job Description

We are seeking a highly skilled and experienced Front Desk Team Member to join our team at Accor.

Key Responsibilities:
  • To perform opening/closing side duties as assigned, ensuring all tables are set according to standards and procedures.
  • To deliver exceptional F&B services in accordance with departmental standards and procedures, consistently providing a warm welcome to patrons and ensuring their food and beverage orders are served promptly.
  • To maintain high standards of cleanliness and presentation, adhering to hotel food safety and hygiene standards (HACCP).
  • To effectively communicate with patrons, remembering individual names and preferences to extend personalized service.
  • To maximize sales revenue by up-selling and promoting food and beverage offers, cross-selling other dining venues when necessary.
  • To report any complaints or incidents to management, taking proactive steps to resolve issues.
Qualifications:
  • Degree or diploma in Hotel Management
  • Minimum 1 year of experience in a similar capacity
  • Excellent communication and interpersonal skills
Compensation:

The estimated salary for this role is $45,000 per annum, based on industry standards and location.


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