Front Desk Representative
3 weeks ago
Front Desk Receptionist Role at Economics Classes
At Economics Classes, we are seeking a skilled Front Desk Receptionist to provide exceptional customer service and support to our students, parents, and staff.
The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a polite and friendly demeanor.
Key Responsibilities:
- Greets all visitors and ensures a warm welcome
- Handles enquiries and admissions process efficiently
- Manages mobile phone and handles calls effectively
- Conducts feedback calls to parents with a set of pre-defined questions
- Receives and submits summary reports
- Collects fees and maintains accurate records
- Uploads test papers to the portal
- Notifies absent students of upcoming classes and tests
- Demonstrates good communication skills and a friendly personality
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Polite and friendly demeanor
We Offer:
- A supportive and dynamic work environment
- Opportunities for growth and development
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