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Digital Transformation Partner
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As a senior executive, the Enterprise Relationship Manager will play a pivotal role in driving long-term business value for key clients. This position requires a deep understanding of client strategies, challenges, and technical environments to deliver tailored solutions.
Key Responsibilities:- Develop and manage strategic relationships with a portfolio of enterprise clients.
- Conduct thorough analysis of client needs and identify opportunities for growth through upselling, cross-selling, and expansion.
- Collaborate closely with internal teams to ensure seamless execution of client objectives.
- Represent the client internally by ensuring effective communication and alignment across departments.
- Translate client feedback into actionable improvements in products and services, leveraging data, KPIs, and market insights.
The ideal candidate will have 10+ years of experience in account management, client success, or consulting within a technology environment, as well as expertise in managing complex, multi-stakeholder enterprise relationships.
Desired Skills and Experience:- Strong knowledge of enterprise IT and cloud infrastructure, including AWS, Azure, and GCP.
- Excellent communication, negotiation, and executive-level presentation skills.
- Proven ability to build trust and influence senior decision-makers.
- Proficiency in CRM systems, such as Salesforce and Zoho, and experience with data-driven engagement.
- Bachelor's degree in Business/Technology; MBA is an advantage.
This role offers an opportunity to work with leading enterprise clients, drive their digital transformation journey, and build long-term partnerships as part of a collaborative team.
Why This Role Matters:This role plays a critical part in delivering exceptional client experiences and driving business growth.
