Sales Operations Specialist

6 days ago


Hyderabad, Telangana, India SecureWorks India Pvt. Ltd. (7230) Full time
About the Role

As a Sales Operations Advisor at Secureworks India Pvt. Ltd. (7230), you will play a critical role in driving process improvements and delivering exceptional customer experiences. You will work closely with sales, marketing, customer care, and technical support teams to identify areas of opportunity and develop innovative solutions.

Key Responsibilities
  • Collaborate with cross-functional teams to drive process improvements and enhance customer experiences
  • Provide pre-sales and post-sales operational support to ensure seamless customer interactions
  • Research customer or order problems and work with internal teams to deliver solutions
  • Focus on delivering a positive customer or partner experience through innovative approaches and solutions
Requirements
  • 5-8 years of proven experience in sales operations
  • Ability to communicate strategic priorities and build consensus across internal teams
  • Capacity to prioritize and handle workloads for critical project timelines in a fast-paced environment
  • Ability to develop innovative approaches to complex problems
  • Experience working towards set timelines
What We Offer

Secureworks is committed to providing a work environment that is free of discrimination and harassment. We offer competitive compensation and benefits packages, as well as opportunities for continued learning and growth. Our team members are engaged and excited about the work they do, and we prioritize work-life balance.



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