Regional Business Development Manager

5 days ago

Mysore, Karnataka, India beBeeTerritoryHead Full time
Job Title: Territory Head

We are seeking a seasoned professional to assume the role of Territory Head, overseeing a team of sales professionals. This is an excellent opportunity for a dynamic individual with a passion for leadership and customer acquisition.

  • Branch Sales Planning & Management: Collaborate with Circle Heads (Sales) to devise branch sales plans and team strategies aligned with market dynamics.
  • Cascade sales plans and targets to branch teams and monitor performance.
  • Oversee all branch operations including sourcing, governance, productivity, and channel management.
  • Track and report sales operations, productivity metrics, and drive a high-performance sales culture.
  • Manage day-to-day branch administration and operations.
  • Compile and review MIS reports on disbursements, profitability, NPAs, and market expansion for senior management.
Key Responsibilities:

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders and customers.

  • Customer Acquisition & Engagement: Identify local business growth opportunities and drive new customer acquisition to build targeted portfolios.
  • Support teams in handling complex transactions ensuring customer satisfaction.
  • Communicate sales targets, product USPs, and role expectations to enhance sales effectiveness.
  • Monitor complaint escalation and resolution processes ensuring timely closure.
  • Implement customer satisfaction initiatives based on NPS feedback and approved sales solutions.
  • Act as escalation point for key customer grievances.
Operational Effectiveness:

The successful candidate will have a proven track record of driving process improvements and enhancing operational efficiency.

  • Drive adoption of efficient processes across customer lifecycle including sourcing, approval, servicing, and collections.
  • Manage distribution across channels and coordinate with critical partners.
  • Enhance process efficiency and reduce turnaround times through cross-functional collaboration.
  • Support business growth through monitoring sales productivity and providing guidance.
  • Implement best practices to improve overall operational productivity and impact.
Cross-Selling Initiatives:

The ideal candidate will be able to lead team activities aligned with the cross-selling strategy defined by Circle Heads (Sales).

  • Facilitate communication, training, and guidance to ensure cross-selling alignment and effectiveness.
Team & Internal Stakeholder Management:

The successful candidate will have a talent for guiding and mentoring team members to improve customer acquisition and sales performance.

  • Nominate and support team participation in technical and behavioral training programs.
  • Foster smooth cross-functional collaboration with internal stakeholders.
Portfolio & Risk Management:

The ideal candidate will be able to partner with Risk, Operations, and Sales Governance teams to ensure compliance with risk controls and operational procedures.

  • Support credit approval and loan sanctioning processes maintaining controlled operations.
  • Analyze financial risk using MIS and analytics reports.
  • Drive compliant sales operations, timely collections, and PDD closures.
  • Review client account reports and assist in managing delinquency and NPA risks.
  • Train teams on early alert strategies and ensure systematic MIS on portfolio quality and credit trends.

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