Customer Service Associate

3 months ago


Mumbai, Maharashtra, India INC5 SHOES PRIVATE LIMITED Full time

Customer Support Representative



We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers, resolving their inquiries and issues in a timely and professional manner, and maintaining a high level of customer satisfaction.



Key Responsibilities:




  • Provide support to customers via phone, email, and chat
  • Resolve customer inquiries and issues in a timely and professional manner
  • Maintain a high level of customer satisfaction and build positive relationships
  • Collaborate with other departments to ensure seamless customer experience
  • Document and track customer interactions and resolutions


Requirements:




  • 1-3 years of experience in customer support or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong customer service skills and a passion for delivering exceptional customer experiences


If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



Please submit your resume and a cover letter outlining your experience and qualifications for this role.



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