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Global Customer Care Advocate

3 weeks ago

Gulbarga, Karnataka, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000

Meet your next challenge as a Customer Service Representative with our organization.

Job Summary:

We are seeking a skilled and compassionate customer service professional to provide exceptional support to healthcare plan members globally.

Key Responsibilities:
  • Handle incoming calls from members and address their queries with empathy and professionalism.
  • Utilize excellent communication skills to resolve member issues through verbal and written correspondence.
Requirements:
  • Minimum 1 year of customer service experience (international) with a proven track record of delivering outstanding results.
  • Proficient in US English, both written and spoken, with the ability to communicate complex ideas in a clear and concise manner.
  • Basic computer literacy and familiarity with software applications.
What We Offer:
  • A supportive and inclusive work environment that fosters growth and development.
  • A comprehensive benefits package including transportation assistance, paid time off, tuition reimbursement, and health and wellness incentives.
  • Access to extensive training programs, individualized coaching, and a vast network of resources designed to support career growth.

As a customer service professional, you will have opportunities for advancement and growth within the organization. If you possess a caring and supportive nature, excellent communication skills, and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.