Customer Service Advocate

13 hours ago


Gulbarga, Karnataka, India beBeeTechnical Full time ₹ 8 - ₹ 12

**Job Title:** Help Desk Support Specialist

Job Description:

The central point of contact for users facing technology, software, or service issues is the role of a Help Desk Support Specialist. This individual will handle and take ownership of multiple customer support activities, including receiving incoming calls, chats, emails & tickets to provide end-to-end Technical and general support resolution to the end user.

This specialist will troubleshoot device and networking issues reported by users, acting as a liaison between customers, mobile carriers, client policy and internal teams to provide accurate and timely resolution.

This is a rotational shift position that requires excellent organizational skills, attention to detail, and effective communication skills. The successful candidate will be able to work in a fast-paced environment, prioritize tasks, and meet deadlines while maintaining high-quality service delivery.

Skill Set and Qualifications:
  • Excellent communication and interpersonal skills
  • Ability to troubleshoot devices and resolve technical issues
  • Organizational skills and attention to detail
  • Experience in a similar role or industry

We offer a competitive salary and benefits package including flexible holiday policy, hybrid working options, life & medical insurance, focus on skill development, and reimbursement for certifications.



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