Customer Service Representative

2 days ago


Gulbarga, Karnataka, India beBeeService Full time ₹ 60,00,000 - ₹ 75,00,000

We are seeking a Service Coordinator to join our team. The ideal candidate will be responsible for managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.

Daily tasks include handling customer inquiries, maintaining service records, and collaborating with other departments to meet customer service goals and operational efficiency.

The successful candidate will have excellent problem-solving skills and the ability to work under pressure. Familiarity with the consumer electronics industry is a plus.

This role involves:

  • Handling customer inquiries via phone or email
  • Maintaining accurate service records and reports
  • Liaising with internal teams to resolve customer complaints efficiently
  • Coordinating with external service providers to ensure prompt resolution of customer issues

Key qualifications:

  • Excellent interpersonal and communication skills
  • Strong analytical and problem-solving abilities
  • Ability to work effectively in a fast-paced environment
  • Proficiency in Microsoft Office or Google Suite
  • Familiarity with CRM software a plus

Our company offers:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • Opportunities for career growth and advancement


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